Senior/Lead Printer Technician (Copiers & IT Support)

Location: Johannesburg, Sandton Salary: R35,000 – R45,000 CTC (experience-dependent) Overview Skilled, reliable Mid-Level Printer Technician with 5+ years of experience working with copiers and multifunction printers, providing installation, maintenance and repair plus basic to intermediate IT support including networking and troubleshooting. Key Responsibilities - Install, configure and set up copiers and multifunction printers - Perform routine servicing, maintenance and fault diagnosis - Repair and replace faulty parts and components - Provide onsite and remote technical support - Assist with IT support tasks such as networking and troubleshooting - Integrate devices into client environments - Maintain service records and report on completed work - Deliver excellent customer service and maintain strong client relationships - Support internal technical teams when needed Requirements - 5+ years' experience with copiers and multifunction printers - Strong technical knowledge of major copier brands (e.g. Kyocera, Olivetti, HP) - Solid understanding of IT fundamentals (networking, TCP/IP, server/workstation support) - Experience with printer networking, scan-to-email and scan-to-folder configurations - Valid driver's licence and willingness to travel - Strong problem-solving, communication and customer service skills - Advantageous: managed print services, VoIP, or ICT support experience