Location: Pretoria
Salary: R15,000
Overview- must be fully conversational in Afrikaans
Responsible for managing the quality of service delivered to customers, assisting and managing coverage in the relative region. A proactive, customer-service-minded person is required, with a good understanding of service delivery, customer service, time management and planning.
Car and company cell with be provided, Working hours are Monday to Friday 07h30 till 17h00
Drivers license and own transport essential
Full training will be provided as well as a certificate on behalf of the brand when they reach a certain level.
The list of machinery that’s gets sold and repaired is below:
Large format printers
Vinyl cutters
Engraving Machine
Dental Milling machines
Laser Decoraters
Urethane Resin dispensing machines
Key Responsibilities:
Install machines as per installation procedures provided by the company
Mobile repair technician going out daily to do repairs of equipment and or Roland software on customers computers in and around Gauteng, Limpopo, Mpumalanga and sometimes Mozambique / Swaziland.
Remote support, helping clients with easy to solve problems over the phone
Onsite rebuilds of machines brought into workshop
Electronic PCB repairs (training and equipment will be provided)
Learning new techniques and information about new products and software on an ongoing basis from our intranet portal as well as internal resources we have.
Providing support to co workers.
Attending annual sign show and road shows from time to time.
Working hours Monday to Friday
Code C (old Code 10) license will be handy
Good PC knowledge will be handy
Corel Draw experience will be handy
Cell phone will be provided for business use
Company car will be provided for business use
All tools and equipment required will be provided by the company as well as branded shirts and jacket etc.
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